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Assumptions, Meet Research
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Making unexamined assumptions about what users want and how they behave is a great way to burn time and money perfectly executing the wrong plan. Instead, thinking critically to identify the things we’re taking for granted turns assumptions into hypotheses that we can test with research.
At Viget, we leave no assumption unexamined, using a variety of lightweight research methods to fill in the knowledge gaps that make the difference between success and failure.
Research & Testing at Viget
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Community Thoughts on Assumptions, Meet Research...
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Why WeWork UX won’t have a research team
by Tomer Sharon via Medium
“Research is a design practice. Separating between research and design into different reporting structures creates a wall between two roles that so naturally connect with one another. Research leads to design, design triggers research.”
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From Airbnb: The Real Value Of UX Research
by Matt Gallivan via FastCo Design
“In the current digital product landscape, UX research’s real value is in helping to reduce uncertainty. And while that’s not as sexy as knowing everything about everything, there’s great value in it. In fact, it’s critical.”
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When to Use Which User-Experience Research Methods
by Christian Rohrer via Nielsen Norman Group
“To better understand when to use which method, it is helpful to view them along a 3-dimensional framework with the following axes: Attitudinal vs. Behavioral, Qualitative vs. Quantitative, [and] Context of Use.”
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