October 12, 2016
Newsletter

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Agency/Client Communication: The Key to Project Success

Whether you're a client or consultant, whether you’re working on your first digital project or you’ve been in the game for years, there are common missteps that every project is susceptible to—usually rooted in miscommunication or a difference in expectations. Sometimes, seemingly minor blunders can have major impacts on timeline and budget down the road.

In order to avoid these situations, we work together with clients to establish consistent communication practices, understand risks, and keep our minds open, allowing for a successful project that meets goals—and budget.

Keep Projects On Budget & Time

Community Thoughts on Agency/Client Communication: The Key to Project Success...

  1. 1. 6 Tips to Managing Client Expectations by Michael A. Olguin via Inc. Any good client relationship will be able to weather setbacks if you are proactive in communicating both good and bad news. When communication is direct and transparent, trust forms and helps to create a foundation for long-lasting relationships.
  2. 2. If They Expect a Unicorn, It's Your Fault by Brett Harned via TeamGantt If you’re not laser focused on the details, things like project requirements and tight timelines will become painful issues for everyone to deal with.
  3. 3. 4 Expert Strategies to Future-Proof Your Client Relationships by Penny Jo Welsch via HubSpot Understanding how your clients perceive your agency is necessary to build long-term relationships that last.
  4. 4. 8 Ways to Effectively Communicate with Clients by Jennifer Lonoff Schiff via CIO.com Before the Internet, smartphones and social media, if you wanted or needed to speak to a client, you picked up the phone – or you sent a letter. Today, however, there are many ways to communicate with clients. We’ve compiled a list of the most popular, and effective, communication methods.

We are designers, engineers, and strategists.

We believe the best work happens when talented people trust each other enough to be real and take risks. We’re looking to grow our team and are especially interested in finding the right people for the following roles:

Have an unsolvable problem or audacious idea? We’d love to hear about it.

We work with clients around the globe to solve their biggest challenges with a vision to create an elegantly connected, digitally enhanced, well-communicated world.

Contact Us

Washington, DC Metro
105 West Broad Street
4th Floor
Falls Church, VA 22046

Durham, NC
309 E. Chapel Hill Street
4th Floor
Durham, NC 27701

Boulder, CO
1002 Walnut St.
3rd Floor
Boulder, CO 80302

Chattanooga, TN
1404 Cowart St.
Chattanooga, TN 37408

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